Let’s Just Talk OK offers booked, one-to-one befriending calls for adults aged 18 and over in the UK. Choose someone to talk to and make time for an ordinary conversation, at your own pace.
1. Choose your call
Choose 30 minutes for £30 or 60 minutes for £45. All calls are by phone. There is no video call, app or camera to set up.
2. Pick your befriender and a time
Use the booking form to choose your befriender by first name and an available appointment. Same-day calls may be available. Check the booking calendar for your chosen befriender. Enter your name, email address and the correct telephone number for the call. Pay by card through Stripe, then check your booking confirmation email.
3. Your befriender rings you
At the booked time, your befriender calls the number supplied with your booking, using our office number. Find somewhere you can talk comfortably and keep your phone nearby.
4. Talk about what you choose
You might want to chat about your day, share an interest or have someone listen. You decide what to share, and you do not need to prepare a story or fill every silence.
Calls, privacy and notes
We do not record calls. Your befriender may write notes to help with future calls and safeguarding. Our policy allows only your assigned befriender and authorised administrators to see them. We review notes each month and delete routine notes once 28 days have passed since your last call. We may keep safeguarding notes longer if needed. Confidentiality has limits where safeguarding or legal obligations apply; please read the customer terms before booking.
Booking for someone else
A family member can arrange a call for a parent or another adult. Please make sure the person knows about the call and wants to take part, and provide the number they will answer.
Before you book
Read the customer terms and cancellation conditions. To request a cancellation or a change to your appointment, email admin@lets-just-talk-ok.co.uk with your booking details. Please give at least 24 hours’ notice to cancel or reschedule. Available appointments are shown in the booking form.
Service limits
Let’s Just Talk OK is a paid befriending service, not therapy, counselling, medical advice or a crisis service. We cannot promise a particular emotional or health outcome. If you need urgent support, visit Need help now?
Find out more before your call
Our frequently asked questions cover practical booking questions. You can also read about our listening service by phone and paying for a befriending call, or return to the homepage.
Helpful reading
Explore what befriending means, or read our guide to feeling nervous about phone calls. If you would like a few starting points, try preparing for a call and starting a meaningful conversation.
